Shipping policy
Order Processing
- Orders are processed within 1–2 business days
- Orders are not processed on Sundays or public holidays
- Once shipped, you will receive a tracking link via email/SMS
Shipping Time
- Estimated delivery time: 3–7 business days across India
- Delivery time may vary based on location, courier availability, or unforeseen delays
Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout
- Free shipping may be offered during promotions
Cash on Delivery (COD)
- COD is available on selected orders
- A small COD fee may be applied at checkout
Order Tracking
Once your order is shipped, you will receive tracking details to monitor your delivery status.
Delivery Delays
While we aim to deliver within the estimated timeline, delays may occur due to:
- High demand
- Courier issues
- Weather or external factors
We appreciate your patience in such cases.
RTO (Return to Origin) Policy
If a COD order is returned due to:
- Customer not available
- Incorrect address
- Refusal to accept delivery
Then:
- COD option may be restricted for future orders
- Only prepaid orders may be accepted
Incorrect Address
- Please ensure your shipping address is accurate
- We are not responsible for delays or losses due to incorrect address details
Lost or Stolen Packages
- AnuRenu Fashions is not liable for packages marked as delivered but reported lost or stolen
- Please contact the courier partner for further assistance
Contact Us
For any shipping-related queries:
Thank you for shopping with AnuRenu Fashions.